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[Exchange] Points to note during exchange Products
that were purchased within 7 days from the date of receipt, with the tag still attached and not worn, are eligible for exchange.
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[Exchange] How does the exchange process work?
Exchange is possible for products placed in the initial polybag, without removing the tag, within 7 days from the date of receipt, provided that they were purchased from the official website.
For the exchange process, please include the exchange shipping fee (6,000 KRW) with the product and place it in front of your shipping address. The delivery person will contact you and arrange for the pick-up.
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[Exchange] Points to note during exchange
Products that were purchased within 7 days from the date of receipt, with the tag still attached and not worn, are eligible for exchange.
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[Exchange] What products can be exchanged?
Only the same product as the one you purchased can be exchanged. However, if it's out of stock, exchange won't be possible.
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[Exchange] When will the exchanged product be delivered after sending the product?
Once we receive and inspect the product you want to exchange, we will send you the tracking number when the delivery process begins.
