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[Shipping] Can I change the delivery address after placing an order?
If your order is in the "shipping preparation" stage, you can request a change of delivery address by contacting our customer center at cs@sansangear.com, and we will assist with the address change.
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[Shipping] I received a different product from what I ordered.
If you received a product different from what you ordered, please contact Sansangear customer center at cs@sansangear.com, and we will assist you promptly with the product exchange.
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[Shipping] When will regular shipping items be delivered?
The estimated delivery time for the product you ordered is approximately 3-5 business days from the date of the order, based on weekdays.
