Inside the clothing packaging ziplock bag, anti-static powder is used, and occasionally, a small amount of white powder may appear during the initial opening of the product.

The anti-static powder can be easily brushed off and is a harmless edible powder for humans.

Exchange and refund are not possible due to this.

There is white powder on my clothes. Inside the clothing packaging ziplock bag, anti-static powder is used, and occasionally, a small amount of white powder may appear during the initial opening of the product.

The anti-static powder can be easily brushed off and is a harmless edible powder for humans.

Exchange and refunds are not possible due to this.

If you wish to have your product repaired, please take photos of the product to assess its condition and any defects. Include your inquiry and contact our customer center at cs@sansangear.com. After receiving the product, we will confirm its condition and assist with the repair.

If you find a defect in the product after wearing it, please take photos of the defective part and send them to our customer center at cs@sansangear.com. We will assist you in the direction you prefer (exchange or refund).

For most Sansangear products, we recommend spot cleaning as much as possible, focusing on the soiled areas. However, if you need to wash the entire product, we recommend hand washing with cold water and a neutral detergent. Be cautious about leaving the product in water for an extended period, as it may cause discoloration.

You can check the actual product size, model specifications, and the model's wearing size on the product's detailed page. We recommend using this information as a reference when making a purchase.